Delivery Delays Due to Covid-19 and Unseasonable Weather

Dear j-Grab Customers

Due to traffic restrictions caused by Covid-19, heavy snow, and strong winds, some areas are experiencing delays in the delivery of your packages.

If you have tracking information, please check the status of delivery delays in the future.

If you do not have a tracking code, please wait for your shipment to arrive.

We apologize for any inconvenience this may cause, and thank you for your understanding.


j-Grab Customer Support
Naoko Saitoj-Grab Staff Naoko Saito